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Send a SMS query and receive a personalized reply. A good example is the airline loyalty programs and the oft heard
query, “How many air miles do I have?” By sending off a SMS with your Loyalty membership number you receive a reply
SMS with your Loyalty account points balance.
We read ‘codes’ in the incoming SMS and request the answer to a pre-determined question from the company’s system.
- The incoming Keyword instructs us to search the message for pre-programmed codes.
- We then deliver these codes to our client’s system requesting the answer to the question.
- The client’s system sends us the answer to the question
- We populate the reply SMS to the enquirer with the answer to the query.
By way of example you could, say, SMS LOYALTY and your Loyalty membership number to a SMS Short-code number and
receive a reply SMS detailing your air mile balance. Maybe with a URL link containing how many miles are needed for
popular destinations…Alternative it could be used to track a parcel using the waybill number, etc.
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